Personal Care Management · MassachusettsNeed help? 781-957-8076Relay: 711
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THE CARE REMEDY APPROACH

Personal care.
Built around you.

You know your life best. We bring the guidance, tools and personal support to help you navigate the MassHealth PCA program.

Start your next step
Consumer-directedPowered by MyCase AIMassachusetts-focused
Stock photo illustrating care and independence at home
Stock photo
WHAT CARE SHOULD FEEL LIKE

Less uncertainty.
More understanding.

Clear information. Respect for your choices. Support that meets you where you are.

Your life leads the way.

Your preferences and daily needs guide the conversation. You choose and direct your PCA; our team helps you understand the program.

Support includes your circle.

With your permission, we involve family members, representatives and the people who help you manage care.

Guidance you can act on.

We explain the evaluation process, paperwork and consumer-employer responsibilities in practical language.

SMARTER TOOLS. PERSONAL GUIDANCE.

Technology behind the scenes.
People by your side.

Care coordination should feel organized—not overwhelming. MyCase, Care Remedy’s AI-powered platform, supports our team’s coordination while our staff remain your point of contact.

Talk with our PCM team
MyCaseCARE REMEDY’S AI-POWERED PLATFORM
  • Supports care coordination and service records.
  • Helps our team organize follow-up and documentation.
  • Keeps technology in a supporting role, with staff guiding care.

Ask our team how MyCase is used for your services. Consumer-employer duties and payer authorization requirements still apply.

POWERED BY MYCASE AI

AI-powered support.
Human-led decisions.

We use MyCase, our AI-powered platform, to support care coordination. Technology works alongside our team, with personal guidance from people who understand your care needs.

Our staff guide care conversations. Eligibility and service authorization remain with the responsible payer.

A SIMPLER START

Start online.
Move forward together.

Choose the start that works for you. Request a callback with your name and phone, or complete the guided intake online.

Get started
  1. 01

    Tell us how to reach you.

    Two contact fields for a callback, or a full intake when you’re ready.

  2. 02

    Share what you know.

    Address lookup helps fill your details. Optional coverage information can be discussed with the team.

  3. 03

    Keep your reference.

    A saved request receives a reference number so staff can find it when you contact us.

A simpler way to begin does not change evaluation, documentation or payer approval requirements.

SUPPORT BEYOND THE FIRST CONVERSATION

A resource center
you can return to.

Find program guidance, hiring resources, consumer responsibilities and official MassHealth information in one searchable library.

Explore PCM resources