Your care, directed by you.

Choose the people who help with your personal care. Care Remedy helps you understand and manage the MassHealth Personal Care Attendant program.

PCA and PCM: who does what?

Who may qualify?

• People with MassHealth Standard or CommonHealth coverage.
• People with a permanent or chronic disability.
• People who need hands-on help with at least two activities of daily living.
• People who can manage the program themselves or have appropriate help from a surrogate or administrative proxy.

Our team reviews coverage and coordinates the required evaluation and documentation. MassHealth or the responsible health plan makes the authorization decision. Tell us if you have SCO, One Care, PACE or another coordinated plan so we can review the referral pathway.

What can personal care include?

Depending on the evaluation and authorization, assistance may include bathing, dressing, eating, toileting, movement and transfers, medication assistance or passive range-of-motion exercises. Some household tasks may also be covered when program requirements are met.

The PCA program focuses on physical assistance. Supervision or reminders alone do not establish eligibility. Discuss the exact help you need with our team.

Start with your story

Tell us what daily life looks like, what you need help doing and what support is already in place. You do not need to know every program term before contacting us.

Program information: MassHealth PCA fact sheet and Consumer-Employer Handbook.